[mgz_pagebuilder]{"elements":[{"type":"row","id":"prcn2dg","elements":[{"type":"column","device_type":"all","align":"left","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"xl_size":12,"lg_size":12,"md_size":12,"sm_size":12,"xs_size":12,"id":"hagg96q","elements":[{"type":"heading","id":"y28d7gn","elements":[],"text":"FAQ","heading_type":"h1","device_type":"all","align":"center","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"margin_bottom":"25","font_size":"36","font_weight":"400","line_height":"1.2","color":"#054a29"},{"type":"text","id":"uxucotb","elements":[],"content":"

If your questions are not listed here, please contact us

","device_type":"all","align":"left","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"margin_bottom":"15px"},{"placeholder":"Search entire store here...","form_width":"800","device_type":"all","background_type":"image","background_style":"auto","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"lg_background_type":"image","lg_background_style":"auto","lg_background_position":"center-top","md_background_type":"image","md_background_style":"auto","md_background_position":"center-top","sm_background_type":"image","sm_background_style":"auto","sm_background_position":"center-top","xs_background_type":"image","xs_background_style":"auto","xs_background_position":"center-top","type":"search_form","id":"nrn3uyw","animation_in":"pulse","align":"center"}]}],"row_type":"full_width_row","content_position":"top","device_type":"all","align":"left","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"padding_top":"15","padding_bottom":"","content_width":"1140","border_top_width":"1","border_color":"#ebebeb","border_style":"solid"},{"type":"row","row_type":"full_width_row_content","content_position":"top","device_type":"all","align":"center","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"id":"a8tjbva","elements":[{"type":"column","device_type":"all","align":"left","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"xl_size":6,"lg_size":6,"md_size":12,"sm_size":12,"xs_size":12,"id":"p0ri158","elements":[{"type":"heading","text":"Introduction","heading_type":"h2","device_type":"all","align":"left","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"margin_bottom":"15px","id":"ool4n4p","elements":[]},{"type":"accordion","title_align":"center","title_tag":"h2","show_line":true,"accordion_icon":"plus","icon_position":"left","icon":"fas fa-plus","active_icon":"fas fa-minus","no_fill_content_area":false,"device_type":"all","align":"left","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"section_align":"left","margin_bottom":"15px","id":"syk2sfk","elements":[{"type":"accordion_section","title":"1. What are \"novel\" proteins?","icon":"fas mgz-fa-adjust","icon_position":"left","device_type":"all","align":"left","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"id":"ilhyj3n","elements":[{"type":"text","content":"

Novel proteins can be seen as foods that contain proteins but are not regularly consumed by humans. These food sources are primarily associated with sustainability and include, but are not limited to, insects, algae, duckweed and single-cell organisms. 

\n

The benefits of novel proteins are associated with the sustainable nature of their yield. They need less land to produce, require less water, contain a high concentration of nutrients and have less greenhouse gas emissions than animal farming.

","device_type":"all","align":"left","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"margin_bottom":"15px","id":"ecw5680","elements":[]}]},{"type":"accordion_section","title":"2. Why are we set on promoting \"sustainable\" products on Khloro?","icon":"fas mgz-fa-adjust","icon_position":"left","device_type":"all","align":"left","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"id":"o0j4o4r","elements":[{"type":"text","content":"

We are well aware that the projected world population for 2050 will be around 9 billion people, putting immense pressure on global food systems. In addition, the current food systems rely heavily on food sources accompanied by increased greenhouse gasses that have disruptive effects on climate change. 

\n

Therefore, the future of food supply will be moving towards sustainable food sources to fill the growing gap in worldwide food shortages as well as curb the effects of climate change.

","device_type":"all","align":"left","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"margin_bottom":"15px","id":"n1fifxk","elements":[]}]},{"type":"accordion_section","title":"3. Who should register on Khloro marketplace?","icon":"fas mgz-fa-adjust","icon_position":"left","device_type":"all","align":"left","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"id":"xstau4i","elements":[{"type":"text","content":"

Our target market is any company that buys and/or supplies products in the novel protein/sustainability food sources space.

\n

The listed categories include Feed, Food, Pharmaceutical, Cosmetic, Machinery & Equipment, and Other, including Neonates/day old larvae and Frass.

\n

","device_type":"all","align":"left","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"margin_bottom":"15px","id":"vgw42oa","elements":[]}]}],"title_font_size":"14"}],"padding_left":"15","padding_right":"15"},{"type":"column","device_type":"all","align":"left","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"xl_size":6,"lg_size":6,"md_size":12,"sm_size":12,"xs_size":12,"id":"c8vvs5g","elements":[{"type":"heading","text":"
","heading_type":"h2","device_type":"all","align":"left","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"margin_bottom":"15px","id":"qpmpy4w","elements":[]},{"type":"accordion","title_align":"center","title_tag":"h2","show_line":true,"accordion_icon":"plus","icon_position":"left","icon":"fas fa-plus","active_icon":"fas fa-minus","no_fill_content_area":false,"device_type":"all","align":"left","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"section_align":"left","margin_bottom":"15px","id":"aowj54n","elements":[{"type":"accordion_section","title":"4. How do I sign up to be listed on Khloro?","icon":"fas mgz-fa-adjust","icon_position":"left","device_type":"all","align":"left","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"id":"xm82vjf","elements":[{"type":"text","content":"

You will be able to follow the “sign-up” link Supplier Registration to the form that needs to be completed and submitted. After that, you will receive an email to verify the information provided and receive a list of documents (certifications, etc.) that need to be uploaded to become a fully verified member before starting to trade. 

\n

For each member, Khloro requests only a handful of important documents to provide your future clients with access to essential information at the tip of their fingers, thereby reducing the turnaround time for sales. 

","device_type":"all","align":"left","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"margin_bottom":"15px","id":"h2jsgrd","elements":[]}]},{"type":"accordion_section","title":"5. What type of products can be traded on Khloro?","icon":"fas mgz-fa-adjust","icon_position":"left","device_type":"all","align":"left","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"id":"hbsgtjf","elements":[{"type":"text","content":"

The listed categories include Feed, Food, Pharmaceutical, Cosmetic, Machinery & Equipment and Other, which will include Neonates (Day old larvae). Ultimately, we welcome all products that promote a shift to a proven sustainable food alternative for the future.

\n

Navigate to the search function to explore all the listed products on the marketplace.

","device_type":"all","align":"left","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"margin_bottom":"15px","id":"tgcnhx5","elements":[]}]},{"type":"accordion_section","title":"6. Why should you join Khloro's marketplace?","icon":"fas mgz-fa-adjust","icon_position":"left","device_type":"all","align":"left","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"id":"dbp786h","elements":[{"type":"text","content":"

At Khloro, we set out to build a disruptive marketplace focused on a sustainable future. Our main focus is to facilitate the growth of the alternative proteins and food sources market by connecting verified buyers and sellers and thereby providing both parties with a single digital space containing all the necessary tools to complete a transaction. 

\n


All the features we have engineered on Khloro are focused on increased efficiency for both buyers and suppliers, sustainable supply chain, security of information and financial transactions, convenient communication methods and easily digestible dashboards for business analytics.  

\n

See the complete list of features listed and explained here.

\n

The main features of Khloro include: 

\n
    \n
  • Document stores for suppliers to easily upload certifications and for buyers to obtain said documents instantly when searching for products.
  • \n
  • A digital marketplace whereby suppliers create their own store with a custom storefront and easy to manage catalogue functionality. In addition, an analytical engine is linked to your store to track sales over different products, categories, time frames etc., shown as an easily digestible dashboard.
  • \n
  • Search algorithms that encourage a sustainable supply chain by matching buyers to suppliers that are within a close proximity
  • \n
  • An optimized web presence to improve visibility on Google Searches and increase traffic to the website and your store
  • \n
  • A secure payment gateway to ensure safe transactions between supplier and buyer
  • \n
  • Within platform communication with online chat capabilities
  • \n
  • Extended Validation SSL Certificates Provided the Highest Level of Online Trust
  • \n
","device_type":"all","align":"left","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"margin_bottom":"15px","id":"px651ku","elements":[]}]}],"title_font_size":"14"}],"padding_left":"15","padding_right":"15"}],"padding_top":"30","padding_bottom":"30","gap_type":"padding","content_align":"center"},{"type":"row","row_type":"full_width_row_content","content_position":"top","device_type":"all","align":"center","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"id":"afltxcr","elements":[{"type":"column","device_type":"all","align":"left","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"xl_size":6,"lg_size":6,"md_size":12,"sm_size":12,"xs_size":12,"id":"avtbr6r","elements":[{"type":"heading","text":"Payment","heading_type":"h2","device_type":"all","align":"left","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"margin_bottom":"15px","id":"o90xji1","elements":[]},{"type":"accordion","title_align":"center","title_tag":"h2","show_line":true,"accordion_icon":"plus","icon_position":"left","icon":"fas fa-plus","active_icon":"fas fa-minus","no_fill_content_area":false,"device_type":"all","align":"left","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"section_align":"left","margin_bottom":"15px","id":"jl59tqv","elements":[{"type":"accordion_section","title":"1. Which payment services are used on Khloro's platform?","icon":"fas mgz-fa-adjust","icon_position":"left","device_type":"all","align":"left","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"id":"s6vkl3r","elements":[{"type":"text","content":"

Currently, we support product payment via Stripe, Braintree and Bitpay (cryptocurrency). These solutions offer a wide range of options to our clients while also ensuring secure and reliable transactions.

","device_type":"all","align":"left","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"margin_bottom":"15px","id":"vm0juad","elements":[]}]},{"type":"accordion_section","title":"2. I was redirected to Paypal to fill in my information, but I don’t know whether it’s finished or not.","icon":"fas mgz-fa-adjust","icon_position":"left","device_type":"all","align":"left","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"id":"twylwm3","elements":[{"type":"text","content":"

You can log in to your account in Khloro then go to “My order” to see the status of your order- complete or pending.

","device_type":"all","align":"left","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"margin_bottom":"15px","id":"krx6ga0","elements":[]}]},{"type":"accordion_section","title":"3. Is my order information safe when purchasing on Khloro?","icon":"fas mgz-fa-adjust","icon_position":"left","device_type":"all","align":"left","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"id":"bocxkgv","elements":[{"type":"text","content":"

We use the industry-standard encryption protocol known as Secure Socket Layer (SSL) to keep your order information secure. As you know, security is the top priority at Khloro. When you submit the sensitive information via the website, your information is protected both online and offline.

\n

Stripe Payments:

\n

Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry. To accomplish this, we use the best-in-class security tools and practices to maintain a high level of security at Stripe.

\n

Encryption of sensitive data and communication:

\n

All card numbers are encrypted at rest with AES-256. Decryption keys are stored on separate machines. None of Stripe’s internal servers and daemons can obtain plaintext card numbers but can request that cards are sent to a service provider on a static allowlist. Stripe’s infrastructure for storing, decrypting, and transmitting card numbers runs in a separate hosting environment and doesn’t share any credentials with Stripe’s primary services (API, website, etc.).

","device_type":"all","align":"left","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"margin_bottom":"15px","id":"tlyk2qv","elements":[]}]}],"title_font_size":"14"}],"padding_left":"15","padding_right":"15"},{"type":"column","device_type":"all","align":"left","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"xl_size":6,"lg_size":6,"md_size":12,"sm_size":12,"xs_size":12,"id":"oa8qmt1","elements":[{"type":"heading","text":"
","heading_type":"h2","device_type":"all","align":"left","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"margin_bottom":"15px","id":"gor7euw","elements":[]},{"type":"accordion","title_align":"center","title_tag":"h2","show_line":true,"accordion_icon":"plus","icon_position":"left","icon":"fas fa-plus","active_icon":"fas fa-minus","no_fill_content_area":false,"device_type":"all","align":"left","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"section_align":"left","margin_bottom":"15px","id":"hhg2hx8","elements":[{"type":"accordion_section","title":"4. What are the transaction costs?","icon":"fas mgz-fa-adjust","icon_position":"left","device_type":"all","align":"left","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"id":"m8j1mc7","elements":[{"type":"text","content":"

Stripe’s transaction costs are the reasons for its popularity. The rates are 2.9% plus 30c, and 1.4% plus 30c (Australian cards).

\n

Paypal's fees per transaction 5.4% + 0.30 USD.

\n

","device_type":"all","align":"left","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"margin_bottom":"15px","id":"th797yy","elements":[]}]},{"type":"accordion_section","title":"5. What are the payment options?","icon":"fas mgz-fa-adjust","icon_position":"left","device_type":"all","align":"left","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"id":"myyubju","elements":[{"type":"text","content":"

The main payment options include: Stripe, PayPal, Credit and Debit Cards, Direct banking, Wallets ( Apple Pay, Google Pay, and more) and cryptocurrencies (Bitcoin, Bitcoin Cash, Ethereum, Dogecoin and Litecoin).

","device_type":"all","align":"left","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"margin_bottom":"15px","id":"rrjhrdb","elements":[]}]}],"title_font_size":"14"}],"padding_left":"15","padding_right":"15"}],"padding_top":"30","padding_bottom":"30","gap_type":"padding","content_align":"center"},{"type":"row","row_type":"full_width_row_content","content_position":"top","device_type":"all","align":"center","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"id":"yfxkqap","elements":[{"type":"column","device_type":"all","align":"left","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"xl_size":6,"lg_size":6,"md_size":12,"sm_size":12,"xs_size":12,"id":"k4tyr21","elements":[{"type":"heading","text":"Suppliers","heading_type":"h2","device_type":"all","align":"left","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"margin_bottom":"15px","id":"tkhyx7l","elements":[]},{"type":"accordion","title_align":"center","title_tag":"h2","show_line":true,"accordion_icon":"plus","icon_position":"left","icon":"fas fa-plus","active_icon":"fas fa-minus","no_fill_content_area":false,"device_type":"all","align":"left","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"section_align":"left","margin_bottom":"15px","id":"uqiw5q6","elements":[{"type":"accordion_section","title":"1. How do I register to become a supplier at Khloro Marketplace?","icon":"fas mgz-fa-adjust","icon_position":"left","device_type":"all","align":"left","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"id":"swxb2lc","elements":[{"type":"text","content":"

We have made the initial sign-up Supplier Registration as simple as possible with a 3-step process whereby suppliers complete the registration forms, submit required documents followed by a verification step (Tier 1 and Tier 2). The verification steps are essential to avoid fake accounts and fraudulent businesses, thereby maintaining the credibility of the platform.

\n

Tier 1: Verified

\n
    \n
  • The supplier receives the Verified badge after Khloro has received documentation pertaining to the existence and legitimacy of the business. The complete list will be provided in the email after registering. *Please ensure the verification email didn’t land in the spam folder of your mailbox.
  • \n
  • Documents include, but are not limited to, business registration, director’s details and business address with proof (utility no older than 6 months). 
  • \n
  • Once documents are checked and verified, applicants will receive an email confirming the approval and access to the platform and storefront will be granted
  • \n
\n

Tier 2: Premium

\n
    \n
  • The supplier has the ability to improve their rating on the platform as well as append badges to their collection by submitting additional documentation pertaining to manufacturing practices associated with their industry standards. This might include ISO certifications, GMP etc. 
  • \n
  • Export licences will also contribute to achieving the “Premium Supplier” status
  • \n
\n


Feel free to Contact Us if you encounter any difficulty during the sign-up process.

","device_type":"all","align":"left","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"margin_bottom":"15px","id":"suh0t8t","elements":[]}]},{"type":"accordion_section","title":"2. What type of product is sold on Khloro Marketplace?","icon":"fas mgz-fa-adjust","icon_position":"left","device_type":"all","align":"left","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"id":"wpryiob","elements":[{"type":"text","content":"

The listed categories include Feed, Food (including plant-based), Pharmaceutical, Cosmetic, Machinery & Equipment and Other. The latter include but are not limited to,  items such as Neonates (Day old larvae) and Frass (Fertilizer). 

\n

Ultimately, we welcome all products that promote a shift to a proven sustainable food alternative for the future.

","device_type":"all","align":"left","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"margin_bottom":"15px","id":"aryhans","elements":[]}]},{"type":"accordion_section","title":"3. How can I customize my store?","icon":"fas mgz-fa-adjust","icon_position":"left","device_type":"all","align":"left","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"id":"a655kyc","elements":[{"type":"text","content":"

Registered suppliers will be able to navigate to the “Settings” section by using the left-sidebar menu. This section will have different headings including: “Company Info”, “Company Overview”, “Supplier Info”, “Policies” and “Categories”

\n

For branding purposes, the “Company logo” and “Company Banner” can be changed or removed. We do encourage suppliers to add as much information as possible and include marketing material where suggested to enable Khloro to incorporate it into our marketing campaigns which in turn generate more traffic and leads.

","device_type":"all","align":"left","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"margin_bottom":"15px","id":"qc62rrh","elements":[]}]},{"title":"4. Where can I sign in to the supplier dashboard?","icon_position":"left","device_type":"all","background_type":"image","background_style":"auto","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"lg_background_type":"image","lg_background_style":"auto","lg_background_position":"center-top","md_background_type":"image","md_background_style":"auto","md_background_position":"center-top","sm_background_type":"image","sm_background_style":"auto","sm_background_position":"center-top","xs_background_type":"image","xs_background_style":"auto","xs_background_position":"center-top","type":"accordion_section","id":"p4x942l","elements":[{"content":"

The supplier dashboard is seen as an extremely valuable tool for suppliers to track their sales, enquiries, order, customers, products, maps of where the buyers originate from, top-selling category, latest orders and much more valuable metrics. The dashboard can be accessed by suppliers by following this link.

","device_type":"all","background_type":"image","background_style":"auto","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"lg_background_type":"image","lg_background_style":"auto","lg_background_position":"center-top","md_background_type":"image","md_background_style":"auto","md_background_position":"center-top","sm_background_type":"image","sm_background_style":"auto","sm_background_position":"center-top","xs_background_type":"image","xs_background_style":"auto","xs_background_position":"center-top","type":"text","id":"ivdne6m"}]},{"title":"5. How do I add items to the auction?","icon_position":"left","device_type":"all","background_type":"image","background_style":"auto","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"lg_background_type":"image","lg_background_style":"auto","lg_background_position":"center-top","md_background_type":"image","md_background_style":"auto","md_background_position":"center-top","sm_background_type":"image","sm_background_style":"auto","sm_background_position":"center-top","xs_background_type":"image","xs_background_style":"auto","xs_background_position":"center-top","type":"accordion_section","id":"hf3rv7v","elements":[{"content":"

Only once the products have been added to the Product list, they will be available to add to the auction. This functionality is shown within the left side menu under “Auction” which opens up the “Add Auction” and “Auction Product List” options.

","device_type":"all","background_type":"image","background_style":"auto","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"lg_background_type":"image","lg_background_style":"auto","lg_background_position":"center-top","md_background_type":"image","md_background_style":"auto","md_background_position":"center-top","sm_background_type":"image","sm_background_style":"auto","sm_background_position":"center-top","xs_background_type":"image","xs_background_style":"auto","xs_background_position":"center-top","type":"text","id":"ngikc28"}]}],"title_font_size":"14"}],"padding_left":"15","padding_right":"15"},{"type":"column","device_type":"all","align":"left","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"xl_size":6,"lg_size":6,"md_size":12,"sm_size":12,"xs_size":12,"id":"dhxbjpb","elements":[{"type":"heading","text":"
","heading_type":"h2","device_type":"all","align":"left","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"margin_bottom":"15px","id":"cu9mw33","elements":[]},{"type":"accordion","title_align":"center","title_tag":"h2","show_line":true,"accordion_icon":"plus","icon_position":"left","icon":"fas fa-plus","active_icon":"fas fa-minus","no_fill_content_area":false,"device_type":"all","align":"left","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"section_align":"left","margin_bottom":"15px","id":"pbgrovh","elements":[{"type":"accordion_section","title":"6. How do I add products to my store?","icon":"fas mgz-fa-adjust","icon_position":"left","device_type":"all","align":"left","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"id":"d7efrb7","elements":[{"type":"text","content":"

Once you have registered and the application is approved, suppliers will be able to log into their account by using the “Supplier Dashboard” link. In the left side menu, there will be a “Product” section which leads to a sub-menu whereby the loaded products are listed within “My Products List” and the “Add Products” option. Adding a new product requires specified information marked by a red asterisk (*).

\n

The product categories are already loaded and multiple tags can be selected to better describe the use case for the product.  Khloro urges suppliers to add as much information as possible and to ensure that it is accurate and current.

\n

By providing all the necessary information Khloro can better showcase the products and it is required for automatic shipment cost calculations. In addition, it will reduce the number of unnecessary queries from buyers. Remember to scroll down to include “Related Products”, “Up-Sell Products” and “Cross-Sell Products” as this will increase the chances for closing the sale. 

\n

The product can then be saved by navigating to the top left corner or duplicated and saved. Once the product entry is saved or submitted, it will be approved by Khloro admin to ensure all the necessary steps are followed.

","device_type":"all","align":"left","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"margin_bottom":"15px","id":"w1074q7","elements":[]}]},{"type":"accordion_section","title":"7. What type of information do I need to upload regarding our products?","icon":"fas mgz-fa-adjust","icon_position":"left","device_type":"all","align":"left","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"id":"xqb8cib","elements":[{"type":"text","content":"

The main requirements are product category, product name, description, SKU, Price, Stock, Stock Availability (in-stock or out of stock), Visibility, Tax Class and Weight in kgs. Khloro urges suppliers to add as much information as possible and to ensure that it is accurate and current. By providing all the necessary information Khloro can better showcase the products and it is required for automatic shipment cost calculations

","device_type":"all","align":"left","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"margin_bottom":"15px","id":"g8g1ll7","elements":[]}]},{"type":"accordion_section","title":"8. How many products can I add to my store?","icon":"fas mgz-fa-adjust","icon_position":"left","device_type":"all","align":"left","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"id":"fxxt40s","elements":[{"type":"text","content":"

When users sign-up to Khloro, they are provided with a “microsite” that acts as their shop front and within this space, suppliers can add as many products as they need to.

","device_type":"all","align":"left","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"margin_bottom":"15px","id":"qb1w666","elements":[]}]},{"type":"accordion_section","title":"9. Can suppliers buy from suppliers?","icon":"fas mgz-fa-adjust","icon_position":"left","device_type":"all","align":"left","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"id":"gibdhd8","elements":[{"type":"text","content":"

Registered suppliers will automatically be able to also buy on the platform from other suppliers. Please note, before purchasing any item on the platform it is the buyers’ responsibility to ensure that they are able to import with no country-wise regulations that will inhibit this action.

","device_type":"all","align":"left","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"margin_bottom":"15px","id":"m4g64wu","elements":[]}]}],"title_font_size":"14"}],"padding_left":"15","padding_right":"15"}],"padding_top":"30","padding_bottom":"30","margin_bottom":"","gap_type":"padding","content_align":"center"},{"type":"row","row_type":"full_width_row_content","content_position":"top","device_type":"all","align":"center","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"id":"ve4cehe","elements":[{"type":"column","device_type":"all","align":"left","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"xl_size":6,"lg_size":6,"md_size":12,"sm_size":12,"xs_size":12,"id":"pjo30vf","elements":[{"type":"heading","text":"Buyers","heading_type":"h2","device_type":"all","align":"left","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"margin_bottom":"15px","id":"egtd2wb","elements":[]},{"type":"accordion","title_align":"center","title_tag":"h2","show_line":true,"accordion_icon":"plus","icon_position":"left","icon":"fas fa-plus","active_icon":"fas fa-minus","no_fill_content_area":false,"device_type":"all","align":"left","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"section_align":"left","margin_bottom":"15px","id":"ndibdg6","elements":[{"type":"accordion_section","title":"1. How do I register to become a user on Khloro Marketplace?","icon":"fas mgz-fa-adjust","icon_position":"left","device_type":"all","align":"left","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"id":"wexlhbx","elements":[{"type":"text","content":"

You don’t need to register before exploring and purchasing items from the platform. However, if you are registered it will save your details for future visits and save time.

","device_type":"all","align":"left","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"margin_bottom":"15px","id":"gfd68vj","elements":[]}]},{"type":"accordion_section","title":"2. How can I bid on a product?","icon":"fas mgz-fa-adjust","icon_position":"left","device_type":"all","align":"left","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"id":"e9pf8t0","elements":[{"type":"text","content":"

The products that are on auction will be visible on the main platform page and you will be able to place a bid for the items and create basic rules for your bidding strategy and budget.

","device_type":"all","align":"left","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"margin_bottom":"15px","id":"lasy0iq","elements":[]}]},{"type":"accordion_section","title":"3. What type of regulations should be considered before buying?","icon":"fas mgz-fa-adjust","icon_position":"left","device_type":"all","align":"left","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"id":"q5723nh","elements":[{"type":"text","content":"

Please note, before purchasing any item on the platform it is the buyers’ responsibility to ensure that they are able to import the products with no country-wise regulations that will inhibit this action. In addition, having a permit to import goods listed on the platform is the responsibility of the buyer.

\n

","device_type":"all","align":"left","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"margin_bottom":"15px","id":"urfa047","elements":[]}]}],"title_font_size":"14"}],"padding_left":"15","padding_right":"15"},{"type":"column","device_type":"all","align":"left","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"xl_size":6,"lg_size":6,"md_size":12,"sm_size":12,"xs_size":12,"id":"m3kr56o","elements":[{"type":"heading","text":"Sustainability","heading_type":"h2","device_type":"all","align":"left","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"margin_bottom":"15px","id":"tsjmnl4","elements":[]},{"type":"accordion","title_align":"center","title_tag":"h2","show_line":true,"accordion_icon":"plus","icon_position":"left","icon":"fas fa-plus","active_icon":"fas fa-minus","no_fill_content_area":false,"device_type":"all","align":"left","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"section_align":"left","margin_bottom":"15px","id":"lgt3oki","elements":[{"type":"accordion_section","title":"1. Why is Khloro so focused on sustainability?","icon":"fas mgz-fa-adjust","icon_position":"left","device_type":"all","align":"left","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"id":"soyhjm9","elements":[{"type":"text","content":"

We are well aware that the projected world population for 2050 will be around 9 billion people, putting immense pressure on global food systems. In addition, the current food systems rely heavily on food sources accompanied by increased greenhouse gasses that have disruptive effects on climate change. 

\n

Therefore, the future of food supply will be moving towards sustainable food sources to fill the growing gap in worldwide food shortages as well as curb the effects of climate change.

","device_type":"all","align":"left","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"margin_bottom":"15px","id":"or8g7c0","elements":[]}]},{"type":"accordion_section","title":"2. What is “Supply-chain sustainability” and how is Khloro involved?","icon":"fas mgz-fa-adjust","icon_position":"left","device_type":"all","align":"left","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"id":"h1vnu38","elements":[{"type":"text","content":"

Supply chain sustainability can be defined as “..the management of environmental, social and economic impacts, and the encouragement of good governance practices, throughout the life cycles of goods and services.”   

\n

Khloro's objective is to promote Supply-chain sustainability practices by not only matching B2B relationships but also encourage buyers to purchase items from suppliers in close vicinity to reduce long-distance transportation and the resulting carbon impact.

\n

Furthermore, Khloro is developing additional measures to reward companies who adhere to sustainable principles and to accelerate the transition within our platform.

","device_type":"all","align":"left","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"margin_bottom":"15px","id":"io6i3fq","elements":[]}]},{"type":"accordion_section","title":"3. What is a “sustainable future”?","icon":"fas mgz-fa-adjust","icon_position":"left","device_type":"all","align":"left","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"id":"dqepkky","elements":[{"type":"text","content":"

Without an alternative solution to the growing need in food sources, the Food and Agriculture Organization (FAO) projects that agriculture production will need to increase by up to 70% to meet the requirements of the growing global population that is expected to reach 9.1 billion by 2050. This is alarming as agriculture is one of the largest contributors to natural destruction and is said to be threatening the existence of several species that are at risk of extinction. 

\n

As a result, a sustainable future refers to the ability to develop environmentally acceptable “farming” technologies and food chains that meet rising food demand while also ensuring that waste products are not detrimental. Although the transition to alternate food sources is still sluggish, progress has been made in the recent decade.

\n




","device_type":"all","align":"left","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"margin_bottom":"15px","id":"yvaijvp","elements":[]}]}],"title_font_size":"14"}],"padding_left":"15","padding_right":"15"}],"padding_top":"30","padding_bottom":"30","margin_bottom":"","gap_type":"padding","content_align":"center"},{"type":"row","row_type":"full_width_row_content","content_position":"top","device_type":"all","align":"center","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"id":"t2q7tcr","elements":[{"type":"column","device_type":"all","align":"left","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"xl_size":6,"lg_size":6,"md_size":12,"sm_size":12,"xs_size":12,"id":"nvh5uvu","elements":[{"type":"heading","text":"Support","heading_type":"h2","device_type":"all","align":"left","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"margin_bottom":"15px","id":"tfwftbv","elements":[]},{"type":"accordion","title_align":"center","title_tag":"h2","show_line":true,"accordion_icon":"plus","icon_position":"left","icon":"fas fa-plus","active_icon":"fas fa-minus","no_fill_content_area":false,"device_type":"all","align":"left","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"section_align":"left","margin_bottom":"15px","id":"mu39odc","elements":[{"type":"accordion_section","title":"1. What types of support does Khloro offer?","icon":"fas mgz-fa-adjust","icon_position":"left","device_type":"all","align":"left","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"id":"d41tbwi","elements":[{"type":"text","content":"

The Khloro Support team has developed a strategy whereby users can obtain information through different mechanisms, from writing, to visual and finally request a video call for assistance. We urge users to follow the support sequence listed below:

\n

FAQs  - Start with a glance within the frequently asked questions page. Users will be able to scroll through the different sections to obtain information that may assist them with their queries.

\n

Written support documents - For users who have difficulty with sign-up, creating your store, adding items, understanding the trading platform etc, Khloro has created documents or user guides that can be viewed or downloaded. The documents are written in a step-by-step method to easily follow the process. 

\n

Visual support - Khloro went one step further and recorded step by step tutorials like videos to assist our users with numerous processes on our platforms and to make full use of all our unique features.

\n

Submit written queries - We are also open to receiving all questions that weren’t necessarily covered in the content listed above. We understand that users experience unique hurdles and we are here to assist. Feel free to fill the support query box and our support team will come back to you as soon as possible.

\n

Request Video call - We understand that when working with any software, there is always a learning curve involved and we welcome users that are obstructed at a certain step or issue, to consult the provided calendar for an available slot to book a private demo call with one of the support consultants. The calls are divided into max 60 minutes slots, and we try to motivate users to attempt and explain the query as best as they can before we go into the call.

\n

We value our user base and are continuously identifying areas where we can improve by doing monthly analyses of our support queries. Updates will be communicated through email newsletters.

\n



","device_type":"all","align":"left","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"margin_bottom":"15px","id":"orku9gx","elements":[]}]},{"type":"accordion_section","title":"2. Are there video tutorials covering the features of Khloro?","icon":"fas mgz-fa-adjust","icon_position":"left","device_type":"all","align":"left","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"id":"s3h9xxs","elements":[{"type":"text","content":"

At Khloro we believe all our users should be well equipped to use the amazing features to their full capacity and therefore we have started creating a library to house tutorial videos with a screen share approach and voice over, along with notes, that will enable our user base.

\n

The library is ever-growing and we are open to suggestions of topics that need to be covered in more detail and more videos will be created as soon as possible.

","device_type":"all","align":"left","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"margin_bottom":"15px","id":"kgqekku","elements":[]}]},{"type":"accordion_section","title":"3. What is the turn-around time on support requests?","icon":"fas mgz-fa-adjust","icon_position":"left","device_type":"all","align":"left","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"id":"ofs79hj","elements":[{"type":"text","content":"

The Khloro Support team is focused on user satisfaction and aims to ensure our responses are complete and timely. Our objectives are first to ensure users receive the best, most appropriate answer to their specific query and reduce the waiting period for feedback.

\n

If you feel that the support team is not living up to the promises, feel free to leave a comment below.

\n

","device_type":"all","align":"left","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"margin_bottom":"15px","id":"lh0ix7x","elements":[]}]}],"title_font_size":"14"},{"text":"Privacy","heading_type":"h2","device_type":"all","background_type":"image","background_style":"auto","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"lg_background_type":"image","lg_background_style":"auto","lg_background_position":"center-top","md_background_type":"image","md_background_style":"auto","md_background_position":"center-top","sm_background_type":"image","sm_background_style":"auto","sm_background_position":"center-top","xs_background_type":"image","xs_background_style":"auto","xs_background_position":"center-top","type":"heading","id":"ecmaacg"},{"type":"accordion","title_align":"center","title_tag":"h2","show_line":true,"accordion_icon":"plus","icon_position":"left","icon":"fas fa-plus","active_icon":"fas fa-minus","no_fill_content_area":false,"device_type":"all","align":"left","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"section_align":"left","margin_bottom":"15px","id":"nhiwxg7","elements":[{"type":"accordion_section","title":"1. Will Khloro sell my information to a 3rd party?","icon":"fas mgz-fa-adjust","icon_position":"left","device_type":"all","align":"left","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"id":"f323sgi","elements":[{"type":"text","content":"

Khloro has no intention of selling the information of our users to 3rd party entities. We would like to assure our users that they will only receive notifications and newsletters from Khloro regarding essential and valuable information that could benefit users of our platform.

","device_type":"all","align":"left","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"margin_bottom":"15px","id":"bp6mnmm","elements":[]}]},{"type":"accordion_section","title":"2. Is your behaviour on Khloro’s platform being tracked with alternative motives?","icon":"fas mgz-fa-adjust","icon_position":"left","device_type":"all","align":"left","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"id":"lqxhkeu","elements":[{"type":"text","content":"

Khloro will only track behaviour on the platform to better understand our users’ needs and ensure that we are continuously improving their experience. We aim to improve customer satisfaction, and if you feel we are not upholding the promises we made here, feel free to submit a comment with an example of your experience that we can improve. 

\n




","device_type":"all","align":"left","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"margin_bottom":"15px","id":"fc7f3f9","elements":[]}]}],"title_font_size":"14"}],"padding_left":"15","padding_right":"15"},{"type":"column","device_type":"all","align":"left","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"xl_size":6,"lg_size":6,"md_size":12,"sm_size":12,"xs_size":12,"id":"pv1imi7","elements":[{"type":"heading","text":"Documentation","heading_type":"h2","device_type":"all","align":"left","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"margin_bottom":"15px","id":"x20sa4s","elements":[]},{"type":"accordion","title_align":"center","title_tag":"h2","show_line":true,"accordion_icon":"plus","icon_position":"left","icon":"fas fa-plus","active_icon":"fas fa-minus","no_fill_content_area":false,"device_type":"all","align":"left","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"section_align":"left","margin_bottom":"15px","id":"y4omtud","elements":[{"type":"accordion_section","title":"1. Where is the supplier submitted documents stored and is it safe?","icon":"fas mgz-fa-adjust","icon_position":"left","device_type":"all","align":"left","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"id":"a74oukr","elements":[{"type":"text","content":"

Documents submitted during the sign-up phase are stored in a secure location. They are initially used for verification purposes while serving as quality assurance for all users on the platform. We intend to use the documents as intended and stipulated in the onboarding process.

","device_type":"all","align":"left","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"margin_bottom":"15px","id":"mdv9sro","elements":[]}]},{"type":"accordion_section","title":"2. What should we do when documents need to be updated?","icon":"fas mgz-fa-adjust","icon_position":"left","device_type":"all","align":"left","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"id":"xd3bmhf","elements":[{"type":"text","content":"

If there are documents that contain updated information the user is encouraged to re-submit documents from their portal or contact the support team at Support.

","device_type":"all","align":"left","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"margin_bottom":"15px","id":"gg7vwi7","elements":[]}]}],"title_font_size":"14"}],"padding_left":"15","padding_right":"15"}],"padding_top":"30","padding_bottom":"30","margin_bottom":"","gap_type":"padding","content_align":"center"},{"type":"heading","text":"   Shipping","heading_type":"h2","device_type":"all","align":"left","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"margin_bottom":"15px","id":"iqovem4","elements":[]},{"type":"column","device_type":"all","align":"left","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"xl_size":6,"lg_size":6,"md_size":12,"sm_size":12,"xs_size":12,"id":"mtb78xh","elements":[{"type":"accordion","title_align":"center","title_tag":"h2","show_line":true,"accordion_icon":"plus","icon_position":"left","icon":"fas fa-plus","active_icon":"fas fa-minus","no_fill_content_area":false,"device_type":"all","align":"left","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"section_align":"left","margin_bottom":"15px","id":"shitaea","elements":[{"type":"accordion_section","title":"1. Does Khloro offer any shipping services?","icon":"fas mgz-fa-adjust","icon_position":"left","device_type":"all","align":"left","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"id":"ulu84fa","elements":[{"type":"text","content":"

Khloro has engaged with several shipping companies to provide logistical assistance as part of a value add associated with orders on our platform. The objective is to provide truly end-to-end service and we are starting with smaller parcels (up to 75 kgs) as we are currently in negotiations with selected logistic partners to include more services in the near future

\n

The shipping cost will be provided under the “Summary” on the “Shopping Cart” view. 

\n

However, if users have a preferred shipping company or have the internal resources which handle logistics, we have included the “Arrange my own shipping. “ option in the checkout screen. Lastly, we included a “freight forwarding” option whereby Khloro communicates with transportation and logistics services companies for our buyer and provide a quotation after the order has been placed.

","device_type":"all","align":"left","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"margin_bottom":"15px","id":"c1vir0f","elements":[]}]},{"type":"accordion_section","title":"2. Which shipping companies are listed on Khloro?","icon":"fas mgz-fa-adjust","icon_position":"left","device_type":"all","align":"left","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"id":"j01i4tg","elements":[{"type":"text","content":"

Khloro is in partnership with one of the largest logistic companies in the world, FedEx and is currently working in close cooperation with more providers to provide our users with more shipping options. All of these companies have an exceptional track record and are more than capable of handling the requirements of our users.

\n

We will be announcing more shipping  services as it becomes available, as our ultimate objective is to provide a cost- and time-efficient end-to-end solution across the Khloro platform.

","device_type":"all","align":"left","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"margin_bottom":"15px","id":"ew272kv","elements":[]},{"title_align":"center","title_tag":"h2","show_line":true,"accordion_icon":"plus","icon_position":"left","icon":"fas mgz-fa-plus","active_icon":"fas mgz-fa-minus","no_fill_content_area":false,"device_type":"all","background_type":"image","background_style":"auto","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"lg_background_type":"image","lg_background_style":"auto","lg_background_position":"center-top","md_background_type":"image","md_background_style":"auto","md_background_position":"center-top","sm_background_type":"image","sm_background_style":"auto","sm_background_position":"center-top","xs_background_type":"image","xs_background_style":"auto","xs_background_position":"center-top","section_align":"left","type":"accordion","id":"a0khxs5","elements":[{"title":"Section 1","icon_position":"left","device_type":"all","background_type":"image","background_style":"auto","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"lg_background_type":"image","lg_background_style":"auto","lg_background_position":"center-top","md_background_type":"image","md_background_style":"auto","md_background_position":"center-top","sm_background_type":"image","sm_background_style":"auto","sm_background_position":"center-top","xs_background_type":"image","xs_background_style":"auto","xs_background_position":"center-top","type":"accordion_section","id":"bad31rf","elements":[]},{"title":"Section 2","icon_position":"left","device_type":"all","background_type":"image","background_style":"auto","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"lg_background_type":"image","lg_background_style":"auto","lg_background_position":"center-top","md_background_type":"image","md_background_style":"auto","md_background_position":"center-top","sm_background_type":"image","sm_background_style":"auto","sm_background_position":"center-top","xs_background_type":"image","xs_background_style":"auto","xs_background_position":"center-top","type":"accordion_section","id":"v0wthcp","elements":[]}]}]},{"type":"accordion_section","title":"3. How can buyers track their orders?","icon":"fas mgz-fa-adjust","icon_position":"left","device_type":"all","align":"left","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"id":"qd54wim","elements":[{"type":"text","content":"

Once the order has been successfully completed, the buyer will receive an email with the tracking number which can be tracked on the designated logistic companies’ website.

","device_type":"all","align":"left","lg_align":"left","md_align":"left","sm_align":"left","xs_align":"left","background_type":"image","background_video":"https://www.youtube.com/watch?v=lMJXxhRFO1k","background_style":"cover","background_position":"center-top","parallax_speed":0.5,"mouse_parallax_size":30,"mouse_parallax_speed":10000,"margin_bottom":"15px","id":"nxrc8he","elements":[]}]}],"title_font_size":"14"}],"padding_left":"15","padding_right":"15"}],"pid":"dovp7kx6xyjq"}[/mgz_pagebuilder]