Anti-Discrimination Policy

Khloro connects thoughtful consumers around the world with creative entrepreneurs. It’s an ecosystem where people of all backgrounds inspire each other and build relationships through making, selling, and buying sustainable goods. We want everyone on Khloro to feel safe, and our priority is fostering an inclusive environment. This policy explains the kind of behaviour we prohibit on Khloro to ensure we all have a positive experience. This policy is a part of our Terms of Use. By using Khloro, you agree to this policy and our Terms of Use.

Khloro prohibits the use of our Services to discriminate against people based on the following personal attributes (collectively, “protected groups”):

  • Race
  • Colour
  • Ethnicity
  • National origin
  • Religion
  • Gender
  • Gender identity
  • Sexual orientation
  • Disability
  • Any other characteristic protected under applicable law

It is your responsibility to know your local laws and any other legal regulations on discrimination that might apply to you. Additionally, Khloro does not allow hate speech. Hate speech occurs when violent, offensive, derogatory or demeaning language is directed at a person or group based on their one or more protected group attributes.

Whether you’re engaging with public features on Khloro, such as listing items, using community spaces, and writing reviews, or having direct communication with other members of the Khloro community, such as via Messages, discrimination and hate speech are not allowed. As a seller on Khloro, your shop content, including shop announcements and shop policies, cannot display discriminatory behaviour toward protected groups. 

Examples of prohibited behaviour include, but are not limited to:

Refusal of service based on membership in one or more protected group
Expressing intolerance or a lack of respect for another member on the basis of protected group attributes
Having a shop policy that excludes sales to members of one or more protected groups listed above
Directly or indirectly making derogatory or demeaning remarks against protected groups listed above
Racial slurs
Posts that support or glorify hate groups and their members
If you think discrimination or hate speech has occurred on Khloro, please report it by emailing support@khloro.com, and we will investigate.

If you see a listing on Khloro which you believe violates our Prohibited Items, including prohibited hate items, we encourage you to flag the item by using the Report this item to Khloro link at the bottom of each listing page. We have a timely review process for all reports.